Terms & Conditions — db678a Platform Rules and User Agreement

Age Requirement

db678a is strictly available to adults aged 21 years and above. By registering, you confirm that you are at least 21 years of age. db678a may request official government-issued identification documents to verify your age at any time. Accounts found to belong to players under the age of 21 will be immediately suspended, all winnings forfeited, and deposits returned where legally required.

Registration Requirements

To register an account on db678a, you must:

• Be at least 21 years of age at the time of registration.
• Provide accurate, complete, and current personal information, including your full legal name, date of birth, email address, and a valid mobile number registered in Bangladesh.
• Not already hold an existing db678a account. Each person may hold only one account.
• Not be acting on behalf of another person or as a nominee.
• Not be located in a jurisdiction where accessing or using online gaming services is prohibited by applicable law.
• Not be a current or former employee, contractor, agent, or affiliate of db678a, or an immediate family member of such a person.

db678a reserves the right to decline any registration application without being required to provide a reason for such refusal.

Account Verification (KYC)

As part of our commitment to safe and responsible gaming, db678a operates a Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents before deposits, withdrawals, or bonus activations are processed:

• National ID Card (NID) — front and back scan or photograph.
• Passport — photo page scan.
• Birth Certificate — for age verification where NID is unavailable.
• Proof of Address — a recent utility bill or bank statement issued in Bangladesh within the last three months, showing your full name and address.
• Payment Method Verification — screenshot or confirmation of your bKash, Nagad, or Rocket account linked to your registered mobile number.

db678a will process submitted KYC documents within five business days. During this period, withdrawal requests may be temporarily held pending successful verification. Providing false, forged, or misleading documents is a serious breach of this Agreement and will result in immediate account closure and forfeiture of funds.

Account Security

You are solely responsible for maintaining the confidentiality of your db678a account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person. db678a will not be held liable for any loss or damage arising from unauthorised access to your account where such access results from your failure to keep your credentials secure.

If you suspect that your account has been accessed without your authorisation, you must contact db678a support immediately via live chat or email at [email protected] so that appropriate security measures can be taken.

Deposit Terms

• The minimum deposit amount is ৳200. Maximum deposit limits may apply depending on your chosen payment method and account verification status.
• Deposits are credited to your db678a wallet in real time upon successful confirmation from your payment provider. If a deposit is not credited within 15 minutes, please contact support with your transaction reference number.
• db678a does not charge fees on deposits. However, your payment provider (e.g., bKash, Nagad) may apply their own transaction charges, for which db678a bears no responsibility.
• db678a reserves the right to reverse any deposit that is identified as being made from a payment method not registered in your name, or that is associated with fraudulent activity.
• You must not deposit funds from any source linked to illegal activity, money laundering, or fraud. Any such funds will be seized and the relevant authorities notified.

Withdrawal Terms

• The minimum withdrawal amount is ৳500. Maximum withdrawal limits may apply based on your account tier and verification status.
• Withdrawals to bKash and Nagad are typically processed within five minutes for fully verified accounts during normal operating hours.
• Bank transfers to Bangladeshi banks are processed on the same business day for requests submitted before 4:00 PM Bangladesh Standard Time (BST, UTC+6). Requests submitted after this time will be processed the following business day.
• Withdrawals may only be made to a payment method registered in your own name. db678a does not process withdrawals to third-party accounts.
• Before your first withdrawal, your account must have completed the full KYC verification process. Withdrawal requests submitted prior to verification completion will be held pending successful KYC review.
• db678a reserves the right to conduct additional security checks on any withdrawal request, which may result in processing delays of up to five business days.
• Bonus-funded balances are subject to wagering requirements before withdrawal eligibility is granted. Please refer to the Bonuses and Promotions section below.

General Bonus Terms

• All bonuses awarded by db678a are subject to wagering requirements. The specific wagering multiplier applicable to each bonus will be stated in the individual promotion's terms at the time of offer.
• Wagering requirements must be met within the timeframe specified for each bonus. Bonuses not wagered within the stated period will expire and be removed from your account automatically.
• Bonus funds are non-transferable and cannot be exchanged for cash prior to meeting wagering requirements.
• db678a reserves the right to withdraw, amend, or cancel any bonus at any time, with reasonable notice where possible.
• Only one bonus may be active on your account at any given time, unless explicitly stated otherwise in the promotion's terms.
• Players who open multiple accounts to claim multiple bonuses, or who use any strategy designed to abuse the bonus system, will have their bonuses cancelled and their accounts suspended.
• db678a's decision on all bonus-related disputes is final and binding.

Sports Betting Bonus Conditions

Free bet bonuses and sports betting credits awarded as part of cricket, football, or other sports promotions must be wagered on qualifying markets at minimum odds as specified in the relevant promotion. Winnings from free bets are credited as withdrawable cash after the wagering requirement is met, unless otherwise stated. Free bets do not carry stake return.

Prohibited Conduct

The following activities are strictly prohibited on db678a and will result in immediate account suspension, forfeiture of funds, and where appropriate, reporting to relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit game mechanics, or interact with the platform in any non-human manner.
• Collusion between two or more players to gain an unfair advantage in any game or market.
• Arbitrage betting strategies specifically designed to exploit bonus offers or guaranteed profit scenarios in a manner inconsistent with normal player behaviour.
• Exploiting any software error, bug, or miscalculation in game software or odds. Any winnings derived from a known software error are void and will be reclaimed.
• Using VPN, proxy servers, or IP masking tools to circumvent geographic restrictions or account controls.
• Any form of fraud, identity theft, or misrepresentation in relation to your db678a account or payment methods.

Sports Betting Specific Rules

db678a offers pre-match and live in-play betting on cricket (BPL, IPL, T20 World Cup, Bangladesh national fixtures), football, kabaddi, hockey, and other sports. The following specific rules apply:

• All bets are accepted at the odds displayed at the time the bet is confirmed. Bets placed after the start of an event in pre-match mode will be void unless explicitly accepted by db678a's trading system.
• In the event of an event being abandoned, postponed, or cancelled, bets will be settled according to db678a's standard event voiding policy, which will result in the stake being returned to the player's wallet.
• db678a reserves the right to limit bet stakes, restrict markets, or suspend betting on any event at its sole discretion without prior notice.
• Any bet placed on an incorrect market due to a data feed error will be voided and the stake returned.

Player Responsibilities

• Players must be at least 21 years of age to use db678a. Allowing a minor to access your account is a serious breach of this Agreement.
• Players should set and adhere to personal deposit limits, loss limits, and session time limits using the responsible gaming tools available in the account settings section.
• Players who feel that their gambling behaviour is becoming problematic are strongly encouraged to use the self-exclusion or time-out features available on the platform, or to contact our support team to have these tools activated on their behalf.
• db678a provides links to professional support resources for players experiencing gambling-related difficulties. These resources are available on our Responsible Gaming page.

Platform Availability

db678a endeavours to maintain continuous platform availability but does not guarantee uninterrupted access to its services. The Platform may be temporarily unavailable due to scheduled maintenance, technical failures, third-party service outages, or circumstances beyond db678a's reasonable control. db678a will not be held liable for any loss, including loss of potential winnings, arising from platform unavailability.

Limitation of Liability

To the maximum extent permitted by applicable law, db678a, its directors, officers, employees, agents, and partners shall not be liable to you for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, regardless of whether such damages were foreseeable.

db678a's total aggregate liability to you for direct damages arising from any cause shall not exceed the total amount deposited by you into your db678a account in the thirty (30) day period immediately preceding the event giving rise to the claim.

Third-Party Content

Game content, odds data, live streaming, and other third-party services made available through db678a are provided by independent third-party providers. db678a makes no warranty as to the accuracy, completeness, or reliability of third-party content and accepts no liability for errors or omissions originating from third-party data feeds or software.

Privacy Policy

db678a collects, stores, and processes personal data in accordance with its Privacy Policy. By agreeing to these Terms, you also agree to the terms of the db678a Privacy Policy, which is incorporated into this Agreement by reference. The Privacy Policy explains how db678a collects, uses, and protects your personal information, including data collected via bKash and Nagad transaction records, device identifiers, and browsing behaviour on the Platform.

Intellectual Property

All content on the db678a Platform, including but not limited to the db678a brand name, logo, website design, game interfaces, marketing materials, and written content, is the exclusive intellectual property of db678a or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any db678a content without prior written consent.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which db678a is registered and operates. Any dispute, controversy, or claim arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be resolved through binding arbitration in the first instance, with the parties engaging in good-faith negotiation prior to initiating formal proceedings.

Dispute Resolution Process

If you have a complaint or dispute regarding your db678a account, transactions, bonuses, or game outcomes, please follow this process:

• Step 1 — Contact Support: Submit your complaint via live chat or email to [email protected] with full details of the issue, your account username, the relevant transaction reference number, and the date and time of the disputed event.
• Step 2 — Review Period: db678a's support team will acknowledge your complaint within 24 hours and provide a full written response within five business days.
• Step 3 — Escalation: If you are not satisfied with the initial response, you may request escalation to db678a's senior dispute resolution team, who will provide a final decision within ten business days.

db678a's decision on all disputes relating to game outcomes, bonus eligibility, and account status is final and binding, subject only to any rights you may have under applicable consumer protection law.